How we use ElevenAgents to save 1,200 hours a month in daily operations

ElevenLabs says its internal agents save teams over 1,200 hours a month, answering more than 5,000 questions monthly and taking actions such as building customer demos and opening over 150 tickets in the last month. The agents span sales (GTM and FDE bots), support and engineering triage, and product data analysis, with lessons including schema curation over prompt engineering, injecting Salesforce picklist values into tool type definitions, pruning overlapping procedures, and verifying tickets after creation.